Gartner defines robotic process automation (RPA) is a productivity tool that allows a user to configure one or more scripts (which some vendors refer to as “bots”) to activate specific keystrokes in an automated fashion.
The result is that the bots can be used to mimic or emulate selected tasks (transaction steps) within an overall business or IT process. These may include manipulating data, passing data to and from different applications, triggering responses, or executing transactions.
RPA uses a combination of user interface interaction and descriptor technologies. The scripts can overlay on one or more software applications.
While RPA is rule-based relying on 'if-then' approach to processing, cognitive automation is a knowledge-based approach, it mimics the way humans think and respond to conditions but with the speed of a machine designed for multi-tasking effort. It brings intelligence to information-intensive processes by leveraging different algorithms and technological approaches.
According to Automation Anywhere, adding cognitive capabilities to robotic process automation (RPA) is the biggest trend in business process automation since, well, RPA.
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