The top strategic business priority shared by CFOs and CEOs is growth while they rate inflation as a top factor damaging their organisations, said Gartner recently.
Though they see inflation as damaging, they are less likely to favour raising prices than they were in 2022, the research firm noted.
According to a Gartner survey of 422 actively employed CEOs, CFOs, and other senior executive business leaders conducted through December 2022, 45% of CEOs surveyed ranked growth in their top three strategic priorities, down from 53% in 2022, while 62% of CFOs put it in their top three, up from 59% in 2022.
While CFOs and CEOs agree on growth as their top strategic business priority, their emphasis on this and other priorities differ, Gartner pointed out.
For instance, CFOs’ second top strategic business priority is corporate action such as M&A and restructuring (41%), which ranks fourth for CEOs (27%), the firm added.
What CFOs should educate CEOs and the board about
Balancing future growth investments and CEO expectations while still tightly managing cost and cashflow, is the tightrope CFOs must walk in the back half of 2023, said Alexander Bant, Chief of Research with the Gartner Finance practice.
“The top questions CFO should be educating the CEOs and the board of directors on as the business cycle begin to turn more positive include: How should we sequence funding for organic and inorganic growth bets? How best do we secure capital? What does it look like when we model out the impact on margin and ROIC?,” Bant advised.
CEO and CFO interest in AI increasing
When asked which new technology will most significantly impact their industry over the next three years, both CFOs and CEOs named AI as their top pick, said Gartner.
For CFOs, this is especially notable because they likely do not have much direct experience with AI yet, given that 80% of finance functions using AI just started in the past two years, Gartner observed.
The five forces that drive CFO and CEO interest in AI
There are five forces that are driving CFOs and CEOs to prioritise conversations about AI in the third quarter, Bant said.
The five forces are as follows, according to Gartner.
- Boards and CEOs expect C-suite leaders to protect the organisation while driving broad use case adoption.
- Customers continue to leverage generative AI in their daily life, moving their expectations for user experience.
- Employees are concerned about job loss yet may eventually leave organisations where they can’t fully leverage generative AI.
- Regulators expect all organizations and their leaders to comply with responsible generative AI regulations.
- Investors expect new sources of growth and much better margins, placing pressure on leaders to deliver results.
CFOs explore alternative inflation responses
As CFOs and CEOs face concerns about the effects of inflation and a potential recession, they are pursuing options beyond the typical approach of raising prices, with CFOs joining CEOs in demonstrating a new open-mindedness towards other tactics, Gartner pointed out.
A large proportion of both CFOs (84%) and CEOs (68%) rank inflation as one of their top three most damaging factors impacting the outlook of their business, survey results indicated.
Raising prices has been a go-to tactic, but many CFOs are realising they need to expand that playbook, Gartner observed.
There was an 11-percentage point drop relative to last year in the share of CFOs who cited that increasing prices was one of their top two actions to respond to inflation, driven at least in part by signs that customers are tiring from consistent price rises, the firm said.
Rising rates are forcing more customer price sensitivity while CFOs are less able to pass pricing on to their customers, said Bant.
“We see CFOs asking teams the tough questions about how they will use resources and headcount even more efficiently in the remainder of 2023 and into 2024,” he noted. With budgeting right around the corner, CFOs will attempt to force higher levels of productivity by clawing back resources while asking their teams to achieve more.”
