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Home Videos/Tutorials

The art of active listening| The Harvard Business Review Guide

Harvard Business Review by Harvard Business Review
September 12, 2022

You might think you’re a good listener, but common behaviours like nodding and saying “mm-hmm” can actually leave the speaker feeling unheard or dismissed.

The truth is that mastering the art of listening involves a whole host of other skills as well. You need to do more.

Related:  The five T's of great coaches - Part 7: Do coaches even matter?
Tags: active listensingHarvard Business Review
Harvard Business Review

Harvard Business Review

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