Tue, 10 Nov 2026

Study: Banks as trusted innovation partners for technology-led transformation

Banks are now being seen as trusted innovation partners for technology-led transformation, as finance leaders are facing barriers in integrating new solutions as part of treasury transformation.

According to a study by DBS, these hurdles included regulatory and compliance uncertainty, data security and operational risks, limited internal expertise and integration complexity.

In response, the survey revealed that businesses are increasingly viewing banks as trusted innovation partners that can help provide access, implementation support and the infrastructure required to scale these solutions.

Sixty-four percent of those polled said they wanted banks to serve as a single point of integration into the tokenised money ecosystem, while 63% sought support for pilots, proofs of concept and integration.

Further, 63% of businesses wanted access to bank-enabled technology and infrastructure platforms to help scale and adopt AI solutions.

DBS says these findings point to a broader evolution in the role of banks from financiers and transaction facilitators to strategic enablers of technology-led transformation.

Meanwhile, the study also revealed that over eight in 10 businesses are starting to adopt tokenised money to aid liquidity management, improve payments and support business expansion, while over three in four businesses are rewiring treasury and finance playbooks to strengthen resilience.

The DBS survey found that another three in four businesses expect AI to improve their treasury management, payments and collections within the next two years.

This comes as businesses rewire business operations, treasury operations and financial management toolkits amid volatility and trade fragmentation.

Related:  Philippines' central bank, PPMI launch new digital payment initiatives

Related Stories

MORE STORIES

Subscribe