Mastercard partnered with CIMB Group Holdings Berhad, Malayan Banking Berhad, and RHB Banking Group for an AI-powered commerce pilot project.
The project brings in Mastercard Agent Pay which uses AI to help consumers complete common tasks such as coordinating transportation.
As part of the pilot, an AI agent booked a ride from Kuala Lumpur International Airport to KL Sentral via hoppa, an international mobility provider, facilitated by CardInfoLink’s AI agent connected to hoppa’s taxi and airport limousine service.
This leveraged tokenised credentials that were authenticated with Mastercard Payment Passkeys to ensure strong customer verification and data protection.
The initiative seeks to confirm the feasibility of agentic transactions in Malaysia, as commercial deployment of the technology will be introduced in phases with Mastercard working with issuing banks and partners to educate consumers on agentic commerce and the safe use of AI-powered payments.
