IBM has teamed up with public healthcare group SingHealth for a modernised payroll infrastructure with migration to SAP S/4HANA.
The move involves migration of SingHealth’s payroll and custom applications from SAP ECC to SAP S/4HANA on a Private RISE model.
In a press release, it was highlighted how payroll is one of the most tightly regulated functions in any organisation, as it is subject to statutory requirements including Central Provident Fund (CPF) contributions, IRAS tax obligations, and compliance policies that are constantly evolving.
IBM Consulting collaborated with SingHealth and its payment processing partner, 1FSS, for a secure migration path that ensured stringent adherence to critical risk and compliance requirements, while ensuring uninterrupted payroll operations for Singapore’s healthcare professionals.
The seamless, end‑to‑end transformation included:
- Building a secure, modern payroll infrastructure that integrates with SingHealth’s Human Resource workforce management and finance systems—reducing the risk of data failures and making it faster to onboard new services;
- Ensuring all payroll processes and data are transferred accurately and without disruption to users;
- Simplifying the system’s core architecture to improve stability, reduce maintenance complexity and costs, and easily adapt to future regulatory and policy changes;
- Establishing a structured process to continuously incorporate the latest compliance and security updates, safeguarding sensitive employee and payroll data, and reducing the risk of audit findings and regulatory non-compliance; and
- Transforming payroll from a processing function into a platform for insights that supports workforce automation and analytics and enables more informed operational and financial decisions.
