When it comes to generative AI and the workplace, the right question to ask is how you can integrate the two to boost productivity.
In a recent LinkedIn poll conducted by Hays, 77% of 38,000 respondents said they believe that AI will change the way we work in the future while 69% said they expect AI to replace human work in certain job roles.
More than 40% of respondents also said that they have used the tool in their work, highlighting its growing popularity and prevalence.
While it’s increasingly clear generative AI has the capabilities to efficiently complete repetitive or ‘template’ tasks, it has several limitations when it comes to human skills, Hays said.
Generative AI is not a human replacement
Instead of seeing ChatGPT as a replacement, Hays said it’s encouraging employers to consider how technologies can be embedded to free up colleagues who possess more complex skills — those which AI cannot replicate and are hard to come by in a skills short market.
A recent survey carried out by Hays Asia found that of more 10,000 employers and professionals asked, 97% in Hong Kong believed that they would face a lack of talent in 2023.
Roles within specialisms such as technology are particularly challenging to fill, given the constantly evolving nature of the skills required, the firm added .
Generative AI is certainly transforming the way we work, and chances are a lot of white-collar professionals have already come across it in their industry or role, said Steve Weston, chief information officer at Hays.
“However, used in the right way and remaining mindful of its limitations, we are confident that it can increase productivity which will allow both individuals to futureproof their career by focusing on the skills that matter, and businesses facing ongoing global talent shortages,” he noted.
Tips for integrating generative AI into the workplace
In a recent blog, Travis O’Rourke, president of Hays Canada, provides the following tips for how organisations can go about integration when it comes to generative AI and the workplace.
Think about what you need it for. Which tasks within your role could be automated, and could you use it as a research tool?
Add the right plugins. How can you use the tool to save you time and provide useful assets and insights?
Get your prompts right. While you don’t need specialist skills to get started, there’s a host of information available to help coax the most useful content from these tools.
Optimise your input. When using tools for fact-finding, double-check the results it provides, and consider rewriting outputs to ensure it fits your tone of voice.
Stay up to date on trends. Generative AI is evolving constantly, so it is important to be able to use them properly.
