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Home Business Insights

CFOs: What did winners do correctly during the downturn?

Teresa Leung by Teresa Leung
June 3, 2019
Photo by vchal on iStock

Photo by vchal on iStock

The trade tension and the recent inversion of the US’s yield curve mean the next recession might hit sooner than expected. What can CFOs and other members of the C-suite do to win during a downturn?

According to Bain & Company, winners grew at a 17% compound annual growth rate (CAGR) during the downturn, compared to 0% among others.

Those winners even grew at an average 13% CAGR after the downturn while others stalled at 1%, the company added.

These numbers are from Bain’s analysis of nearly 3,900 companies worldwide, which it has published in a report titled Beyond the Downturn: Recession Strategies to Take the Lead.

For two US companies with a similar enterprise value in 2007, the winners’ average enterprise value grew three times that of the others by 2017—the difference is worth US$6 billion in additional enterprise value, Bain said.

What did winners do right?
The eventual winners deliberately planned to capture opportunities before the recession in ways that are just as relevant today, according to the report.

While they focused intensively on cost containment, they also looked beyond cost, the report says.

“Think of a recession as a sharp curve on race track – it’s the best place to pass competitors, but requiring more skill than on straightaway,” said Tom Holland, co-author of the research and a partner with Bain & Company’s Accelerated Transformation business. “The best drivers brake hard just ahead of the curve, turn hard toward the apex of the curve and accelerate hard out of the curve.  Winning companies take out excess costs, identify the short list of projects that will form their next business model, and spend and hire before markets rebound.”

Losing firms follow dead ends
On the other hand, the losing companies, based on Bain & Company’s analysis tended to follow a few dead ends.

Some tried to slash and burn their way to the other side, under the misconception that extreme cost-cutting would stabilize the enterprise. 

Other lagging companies strayed outside their core business, investing in the latest hot sectors and tools, praying for a winner.

Still others tolerated poor results during the downturn, waiting to see what would happen, and then finally took action – too late because they bought the wrong asset or paid an inflated price.

The four key areas for winning

What specifically distinguishes eventual winners? Bain has teased out several moves by companies that outperformed peers in the following four areas.

1. Restructure costs before the downturn hits, without cutting muscle at the core.  When companies saw greater urgency around cost, some were able to manage their cost structure by reducing the amount of work and simplifying processes. They viewed cost management as a way to refuel the engine for the next stage in the business cycle.

2. Put the financial house in order.  Recessions can wreak havoc on finances, so it’s essential to track precisely where capital currently is deployed and to review the liquidity position in order to mitigate the risk of being caught short of cash. Once those positions become clear, companies may want to zero-base the capital budget, so that the capex strategy ties directly to the corporate strategy throughout and following after the recession.

3. Play offense by reinvesting selectively for commercial growth. The strongest companies coming out of recessions went on offense early while others thought only about survival. Among the tactics used to boost commercial growth are the following:
• Point sales teams to top priorities among accounts and prospects, as determined by their current all-in profitability and potential lifetime value
• Realign distribution by rebalancing the mix of current and new locations, or next-generation formats, as attractive commercial opportunities become available
• Optimize the marketing mix to do more with the same or less, through test-and-learn experiments that lean heavily on digital channels, and by comparing the ROI of advertising, promotions and other activities
• Improve the customer experience, making it more simple and personalized. Identify which moments matter most for your customers and figure out how to delight them at those moments
• Use data analytics to set pricing at levels commensurate with the value your products and services provide to different customer segments
 
4. Pursue a proactive M&A pipeline.  For incumbent companies, downturns present a window to use M&A to buy new product lines, customer segments or capabilities at lower prices. Planning those investments now allows companies to avoid paying a higher cost of capital later when interest rates rise.

Adopt the future-back approach
“Winnerstake a future-back approach. They visualize a future state and work backwards to identify milestones along the way and to seize the unique opportunities that a downturn presents,” said Jeff Katzin, a partner in Bain & Company’s Customer Strategy & Marketing Practice and co-author of the report.

He advised that reacting hastily in a crisis will not work.

“To raise the odds of success, you need to map out a series of offensive moves for the next few years that aim to propel a stronger enterprise through and out of the downturn,” he concluded.

Related:  FMCG sales growth in China remains subdued though regaining traction
Tags: Bain & Companyeconomic downturn
Teresa Leung

Teresa Leung

A versatile content developer and editor, Teresa Leung helps a range of organisations — including technology and business media, tech heavy-weights, accountancy bodies, PR agencies, as well as art and cultural organisations — to enhance audience engagement with optimised content. Leung served as part of the editorial team at Computerworld Hong Kong and CFO Innovation.

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