Exploring the state of people, processes and tech priorities in finance
COVID-19 has been the ultimate stress test. Many organizations learned old ways of working didn’t work well.
Some financial and business leaders took the disruption as an opportunity to fill process gaps, improve technology, and enable their staff to work smarter and faster.
Others were unable to cope, held back by the limitations of legacy systems or constrained by spreadsheet-based processes. Many of these companies struggled to provide basic insights but managed to get by — this time around.
And so, after two years of uncertainty, we’ve finally entered a time to re-evaluate technology, improve processes, and ask questions like:
What disruption should organizations anticipate? What technology worked well during disruption? What processes failed? And how can businesses be future-proofed going forward?