Fujifilm Business Innovation Corporation, a leading provider in offering smarter ways to work with document-related solutions and services, was manually processing an average of 32,500 invoices each month, making billing and invoice tracking tedious and time consuming. Sending out monthly invoices took up to nine working days.
This translated into cash flow issues for the company, as changes in customers’ addresses were not always updated and invoices wrongly addressed, resulting in late payments.
Fujifilm overhauled its invoicing system as part of its digital business transformation with an intelligent system that automatically format, deliver and archive invoices.
This case study details how Esker helped Fujifilm achieve strategic invoicing goals such as cost reduction, invoice visibility and improved cash flow management. With a consolidated view of its accounts receivable data, Fujifilm was able to manage customer data efficiently, safely archive invoices for five years, as well as store customer correspondences. This digitalisation has improved payment compliance outcomes for the company.
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