AI is delivering value, but only for those that scale it.
This is the findings of the recent KPMG Global AI Pulse survey, diving deep into how companies are investing in and realizing value from AI.
According to the study, AI value is real but unevenly realised across organisations, as there is a clear gap present between companies still in the experimentation phase and those that have moved beyond pilots to fully scaling AI agents and capturing real business value outcomes.
The research revealed that AI agent scaling is highest in Asia-Pacific, as the region also sees a lead in orchestrating and deploying agentic systems.
KPMG says that while AI adoption is accelerating worldwide, only a small group of ‘AI leaders’ are seeing clear returns.
In the study, it was found that these leaders consistently outperform others, as 82% say that AI is already delivering meaningful business value, compared to 62% of their peers.
KPMG notes that this is not simply an AI maturity gap, but a widening performance gap between organisations that treat AI as an enterprise-wide transformation and those that are trying to bolster AI onto existing models and seeing incremental gains.
